Plus Relocation Services is looking for a Home Sale Counselor - Relocation Specialist… Is it you?
 
Are you looking for a position where you can do what you do best every day? Plus Relocation Services, Inc. (PLUS) offers results-driven people the opportunity to use their strengths and passion to make a difference. We have the privilege of moving our clients' employees around the world and are seeking engaged and talented people who want to learn and grow with us.

A family-owned business for over 40+ years, our experience in the real estate and relocation industries reaches back more than four decades. Our company culture is grounded in our Vision, Mission, and Values, which are intentionally driven into the organization. Our passion to “deliver delight” through every encounter with customers, partners, and employees frames our attitude and behavior, and fosters a culture of collaboration, innovation, and loyalty.

Position Summary

The Home Sale Counselor is responsible for coordinating and managing the home sale process with PLUS partners and Service Delivery Team to ensure transferees and corporate clients experience Delight.

Your Duties and Responsibilities

• Proactively communicate with clients and relocating employees with an attitude of expertise and advocacy
• Learn each client’s hiring and management culture, and attitudes toward relocation costs and benefits, in order to develop and maintain strong relationships with clients
• Educate relocating employees on home sale benefits
• Manage the home sale process including marketing, negotiating purchase agreements, and closing the sale
• Maintain accurate “real-time” records in company software systems
• Collaborate on service improvement opportunities and program enhancements
• Proactively communicate critical issues and recommendations for program/process improvements to maintain a high level of customer loyalty

Skills and Abilities

• Strong organizational skills with the ability to handle multiple tasks simultaneously
• Ability to work effectively and independently in a high-stress, fast-paced environment
• Ability to be a self-starter and work autonomously, as well as be part of a successful team
• Passionate about providing excellent customer service to both internal and external customers
• Excellent verbal and written communication skills
• Proactively protects internal and external confidential information
• Computer skills necessary for normal business matters. (Microsoft Suite required)
• Ability to respond resourcefully and constructively to new demands, priorities, and challenges
• Ability to educate others on tax sheltered home sale programs
• Successful contract negotiation skills

Requirements

• College degree preferred
• Minimum of 5 years relocation-related experience preferred
• Willing to travel as business needs require

PLUS Employee Focus

We invest in each of our employees by concentrating on continuous training, personal development and employee satisfaction. We cultivate engagement and minimize turnover by recognizing individual talents and ensuring our employees are working in alignment with their strength areas. We use the Gallup Strengths Finder tools to identify each employee’s areas of strengths and provide ongoing mentoring to help employees understand and effectively utilize their unique strengths. Ongoing learning is an integral part of each employee’s personal development plan including industry designations, training and internal cross-team experiences. We support our employees in gaining exposure across the company which gives them a more complete understanding of our industry, as well as allowing them to find their niche.

Benefits

We're committed to ensuring you have everything you need to make the most of life on and off the job. On top of a comprehensive health package and 401(k) plan  our benefits also include:

• Free Personal Trainer (at on-site gym)
• On-site Gym Membership $10 annually
• Free Onsite Career Training
• Profit Sharing
• Great Location - close to downtown Minneapolis (394/169)
• Free Ramp Parking