Server and Preparation Part-Time - Job at Food Perspectives in Plymouth, MN

Server and Preparation Part-Time

Part-time, flexible, friendly and fun team. Fast pace, interesting work with lots of variety.

Plymouth, MN

Posted 87 months ago

Position No Longer Available

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Position No Longer Available

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Job Description

Are you looking for a part time position working with a great group of people?
We are looking for positive, energetic people to join our growing team.

General Purpose of the Job
Reporting to the Operations Manager, our Field Associate position will train in our server and kitchen positions. Individuals may also train in host and moderator positions after mastering these initial roles. Each role has specific responsibilities during a study but the primary goal is working together as a team for the overall successful completion of the assigned study. Successful studies are those that are defect-free, are completed on time with successful data delivery, and, when possible, exceed clients’ expectations.

All roles require the following skills:

Attention to detail and ability to follow instructions
Critical thinking and ability to solve problems quickly and efficiently
Interpersonal skills to interact with both the public and Food Perspectives clients
Basic computer skills and ability to navigate the computer easily (particularly Internet, Microsoft Office and Outlook programs and systems)
Pride in self by maintaining a professional appearance and demeanor
Flexibility in regard to scheduling including long hours and the ability to travel to multiple test sites throughout the Twin Cities area

Essential Duties and Responsibilities
The Field Associate position will train in our server and kitchen positions. Individuals may also train in host and moderator positions after mastering these initial roles. Specific details for each individual role break out as follows:. Specific details for each individual role break out as follows:

Server

Reporting to the Operations Manager, the server position is the first position in the training rotation for the field staff team. The server’s key role is to correctly follow the serve rotation schedule to ensure all products are served to the correct respondents in the correct order, at the correct temperature. The server must coordinate with kitchen and moderator to ensure product quality and consistency. The server is responsible for quality checks on multiple levels for accuracy and must continually communicate with other field team members and clients to ensure successful study execution. The specific accountabilities assigned to this position are numerous and varied but especially include attention to detail, critical thinking, Interpersonal skills communicating with respondents and clients, basic computer skills and the ability to think on your feet.

Kitchen

Reporting to the Operations Manager, the kitchen’s key role is to prepare food products for testing, follow detailed preparation procedures and ensure no variability is introduced throughout the study. Kitchen staff will interact with clients on site and represent Food Perspectives with a positive and professional attitude and may be required to be part of the client care team, providing clients with concierge service as needed. The kitchen staff is responsible for following the serve rotation schedule, ensuring all products are served to respondents in the correct order as well as the correct temperature. The kitchen staff will ensure quality checks on multiple levels for accuracy and must continually communicate with other field team members and clients to ensure successful study execution. The specific accountabilities assigned to this position are numerous and varied but especially include attention to detail, ability to follow instructions on products, understanding of kitchen procedures and equipment, ability to think on your feet interpersonal and client interaction skills, culinary skills and serve safe certification (training provided).

Moderator

Reporting to the Operations Manager, the moderator’s key role is to communicate study directions to respondents, quality check throughout the study and continually communicate with other field team members and clients to ensure successful study execution. The moderator must display leadership skills and using a detailed script, the moderator must have the ability to control the testing room, speak clearly and project their voice throughout the room to guide respondents through the study. The moderator will also assist with checks after they have completed their duties getting the room ready for the test. The moderator will represent Food Perspectives with a positive and professional attitude and may be required to be part of the client care team, providing clients with concierge service as needed. Other accountabilities assigned to this position are numerous and varied but especially include computer skills, speaking, communication, leadership and the ability to solve problems quickly and efficiently.

Host

Reporting to the Operations Manager, the host’s key role is to coordinate the respondent check in process, ensure respondent qualifications for each individual study and pay respondents after completion of a study. The host will be the first Food Perspectives staff to interact with the respondents as well as clients and key to representing Food Perspectives by providing a positive and professional attitude and may be required to be part of the client care team, providing clients with concierge service as needed. The host must continually communicate with other field team members and clients to balance study quotas and sessions ensuring successful study execution. The host will use a computerized check in and logging system to monitor study parameters and enter all detailed test information for Food Perspectives records. The specific accountabilities assigned to this position are numerous and varied but especially include interpersonal skills, attention to detail, computer knowledge, leadership skills and the ability to solve problems quickly and efficiently with excellent communication skills.

Knowledge & Skills
Team members are accountable for the successful delivery of their assigned studies and will be required to support, mentor, and challenge one another continuously. It is also expected that team members will apply this same commitment and loyalty to FPI at large and will strive to continuously improve FPI processes, deliverables, and value.

Technical Skills - Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others.

Computer Skills - To perform this job successfully, an individual must have basic computer knowledge including Excel and Word, have experience using the internet and be comfortable learning new programs.
Continued Improvement - Develops strategies to achieve team goals; Understands team's strengths & weaknesses; Adapts strategy to changing conditions. Implements best practices, focuses on streamlining the project and suggests improvement.
Inquisitive – Asks questions, enjoys learning.
Quality and Safety - Attention to detail, demonstrating accuracy and thoroughness: Looks for ways to improve and promote quality: Applies feedback to improve performance; Monitors own work to ensure quality; follows safety protocol.
Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Communication Skills

Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making.
Language - Ability to respond to common inquiries or complaints from respondents or clients. Ability to write report summaries at the completion of a study. Ability to effectively present information to respondents, clients and team members and respond to questions. Multilingual skills are welcomed.

Interpersonal Skills - Focus on solving conflict; Maintain confidentiality; listen to others without interrupting; Keep emotions under control; Remain open to others' ideas and try new things.

Customer service Oriented - Responds promptly to customer needs; responds to requests for service and assistance; meets commitments: keeps emotions under control and focuses on solving conflict.
Teamwork - Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed
Motivation - Set and achieve challenging goals; Demonstrate persistence: overcome obstacles; Measure self against standard of excellence; Take calculated risks to accomplish goals.
Leadership - Exhibit confidence in self and others; Inspire and motivate others to perform well; effectively influences actions and opinions of others; Accept feedback from others; Give appropriate recognition to others.
Diversity - Show respect and sensitivity for cultural differences; promotes a harassment-free environment.
Ethics - Treat people with respect; Keep commitments; inspire the trust of others; Work with integrity and ethically; Uphold organizational values.
Professionalism - Approach others in a tactful manner; React well under pressure; Treat others with respect and consideration regardless of their status or position; Accept responsibility for own actions; Follow through on commitments.
Dependability - Follow instructions: respond to management direction: take responsibility for own actions: keep commitments: commit to long hours when necessary to reach goals: complete tasks on time or notify appropriate person with an alternate plan: arrive at test sites on time.

Education and Experience
Minimum of high school diploma or a GED equivalent certificate from a certified institution; one to two years of related experience and/or training and Safe Serve certified preferred.

Work Environment & Physical Demands
The work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 35 pounds (50 lbs with assistance).
The employee must have the ability to stand for long periods of time.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The noise level in the work environment is usually moderate.

Company Profile:
Food Perspectives, Inc. (FPI), headquartered in Plymouth, Minnesota, is a full service consumer testing company providing consultative services to the Consumer Packaged Goods (CPG) industry. Using a variety of quantitative and qualitative testing techniques, together with our clients, we evaluate consumer and product data to produce clear and meaningful insights. These findings help accelerate our clients’ ability to:

Develop new product ideas
Optimize an existing product
Re-energize a well-established product
Assess product-concept fit or packaging effectiveness
Understand the product, brand and category competitive landscapes
Support capital investment decisions thru gauging consumer interest, and
Present objective results to management

Position Compensation & Benefits
We are a fast-paced, small & growing consumer products testing company with a professional yet casual work environment. We are looking for individuals that are interested in a flexible, part time, as needed position, who enjoy teamwork, customer service and who pride themselves in attention to detail. Food Perspectives, Inc. offers all employees a competitive 401k profit sharing program provided they meet the eligibility requirements of 1 year of service, 1000 hours of service within the year and are at least 21 years of age. Employees working at least 20 hours a week on average are also eligible for a corporate discount on Colonial supplemental insurance. For current FPI employees interested in this position, please forward your resume to your supervisor for consideration. All other candidates, please fill out the online questionnaire, including a cover letter and resume with your submission. Food Perspectives, Inc. is an Equal Opportunity Employer.

Position No Longer Available

Job Summary

Company

Food Perspectives

Start Date

ASAP

Employment Term and Type

Regular, Part Time

Hours per Week

5-25

Work Hours (i.e. shift)

Varies anytime btwn 8am to 8pm

Salary and Benefits

$13 / hour

Food Perspectives, Inc. offers all employees a competitive 401k profit sharing program provided they meet the eligibility requirements of 1 year of service, 1000 hours of service within the year and are at least 21 years of age. Employees working at least 20 hours a week on average are also eligible for a corporate discount on Colonial supplemental insurance.

Required Education

High School or Equivalent

Required Experience

Open