Job Purpose: The Clinical Support RN supports the healthcare provider by administering phone and clinic based nursing care within the scope of nursing practice. The Clinical Support RN assists providers in management of medication refills and care for MNGI's sub-specialty patient population including inflammatory bowel disease, hepatology and other GI related conditions.

Key Responsibilities:

* Assess patients with symptoms resulting from their chronic condition. Suggest nursing interventions for symptom management based on nursing protocols and communicate changes in patient's status to the monitoring provider.

* Identify barriers to patient's compliance with recommended treatment plan and coordinate with members of the healthcare team to overcome barriers

• Complete phone visits for appropriate patient populations as per protocol
• Perform in-person nursing clinic visits to review appropriate use of new medications as well as perform health maintenance assessments.

* Provide patient education.

• In collaboration with providers, and within RN scope of practice, assist in the development of protocols and/or written guidelines for Clinical Nurse activities
• Follow physician-signed protocols for medication refills and symptom assessment.
• Send prescription refills electronically using the electronic health record
• Review and maintain accurate and detailed records in the electronic health record

* Serve as a resource for patients, ancillary staff and providers and function as a part of a team to achieve patient outcomes.

• Attend and participate in sub-specialty focus group meetings as needed
• Other duties may be assigned to meet business needs

Supervisory Responsibilities: None

Qualification Requirements: In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Associate's or Bachelor's degree in nursing is required. One to two years of clinical experience is required; One plus years of GI experience is preferred. Experience using an Electronic Health Record is required.

Certifications/Licenses: Current Minnesota Nursing License is required.

Knowledge, Skills and Abilities:

* Strong Assessment Skills

Working knowledge of:

* Gastrointestinal system

* Principles for providing compassionate care

* Word processing

Ability to:

* Problem Solve

* Multitask

* Prioritize and be detail oriented

* Work effectively individually as well as a part of a team

* Use active listening skills

* Communicate effectively verbally and in writing

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. Fluency in English (spoken and written) is required. The employee must be able to sit for long periods of time.

The employee is regularly required to use dexterity of hands and fingers to operate a computer keyboard, mouse and other office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee works in an office environment and clinic environment and is infrequently exposed to hazardous chemicals or conditions. The employee may be required to travel to all MNGI sites. The employee is exposed to a computer monitor daily.