At IST, we understand the importance of providing our clients with the highest level of service. We are not just making a copy, delivering a piece of mail or scanning a document; we are being entrusted to handle your non-core functions.
 
Because IST provides top of the line service, you are able to spend your time handling core functions instead of worrying about the everyday operation of your mail and copy centers.
 
To ensure that we provide the best service in the industry, we recruit the best employees in the field and provide them with proven processes that evoke success. Service is not a catchword at IST…it is our business.
 
2016 was an exciting year as we gained ground without eDiscovery offering, IST Discover-E netting several million dollars in new revenue.  This, coupled with the continuation of our industry-best client retention, allowed IST to focus on new and greater potential areas for improvement.  One of those areas is our Records and Information Management program, which gives existing and new clients greater access to Certified Records and Information Management experts along with the tools needed to implement a full scale RIM program to compliment information governance protocols.
 
2017 has also seen an unprecedented amount of activity in FM and peripheral support programs including the introduction of DocStor RIM – our records management system bridging the gap between physical and electronic records workflows along with a burgeoning customer base in DocStor Legal.  With these additions, IST is truly fulfilling its goal of providing a full suite of office support services to our customers.