At Herzing, your role helps us to empower individuals to change their lives, communities, society, and the world.

To learn more about Herzing University and our values, visit us at:

We offer a comprehensive benefits package including outstanding education assistance programs.

Position/hours:

The Administrative Assistant is responsible for performing administrative duties that support the campus or location functions and staff and must provide excellent customer service. This position is also the first contact for visitors, students, and staff.

This position requires at least one evening per week until 10pm and will also work 1-2 days per week in Dental Reception.

Responsibilities:

This position will support the Academics team by performing a wide variety of administrative tasks, including but not limited to:

• Assisting in preparing materials for instructors and students, class rosters, scheduling, tracking Certificates of Completion, and updating student files.
• Assisting with updating the contact management system and social media accounts.
• Assisting with invoicing and reporting.
• Maintaining office supplies inventory.
• Tasks associated with clinical assignments, such as scheduling and monitoring individual student requirements.

Front Desk/Receptionist Duties and Responsibilities

• Answer high volume of incoming calls, screen and forward calls, provide information and/or take messages. Relay both written and verbal messages. Route emergency calls appropriately and immediately.
• Greet guests who visit the campus, determine nature and purpose of the visit, notify appropriate staff and direct the person as appropriate.
• Communicate with students, faculty, staff and other individuals to answer questions, disseminate explanation of information, take messages and address complaints, with a positive, professional and pleasant disposition.

Education/qualifications:

• Associate's degree, or equivalent experience
• One year of experience in an administrative support role/customer service role
• Proficient in Microsoft Suite
• Bachelor's Degree preferred
• Concierge level service experience desired

Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, country of birth, veteran status, or any other status protected by law.

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