Company Description
Born in the North
Canada Goose was born in the Arctic, where the difference between life and death, quite literally, hangs by a thread. It's the only place where we can fully understand the what the meaning of "cold" really is, and it's why we do what we do. But it's not for everyone. Some call the Arctic landscape relentless. Dark, dangerous and uninviting. We call it home. It's also home to the people of the North - the foremost experts in cold. Just as the Italians know knits and the British know wool, northern communities know parkas. Like us, they embrace living off the land and have a strong and meaningful respect for nature. We honour them, never losing sight of the wisdom we can learn from their patience, resilience and deep connection to all that surrounds them.
Our Purpose - We inspire and enable all people to engage with the outside world.
At Canada Goose, nature is our North Star. We aren't simply linked to nature - we're guided and inspired by it. Our connection to the environment compels us to design functionally superior products so people can immerse themselves in the outside world. Our first parkas were made for northerners, those living in the coldest places on Earth. Today, our products continue to be designed for the extreme outdoors, but they've also been adapted for all aspects of modern life - past the four walls that shelter us and beyond our everyday experiences. Whether you're crossing the rugged terrain of Antarctica or commuting in rush-hour during a downpour, we endure any extreme, observe every detail, and take the long view to make clothing that enables everyone to live out there, wherever "out there" is for them.
Our Core Belief - Greatness Is Out There
Canada Goose is more than a company that makes best-in-class outerwear. We're a community that's propelled forward by one core belief: greatness. Greatness has driven us to where we are today, and it's always been at the heart of Canada Goose. It's a journey, not a destination. Whether that means honouring traditional methods of craftsmanship, supporting explorers around the globe, or enabling people to discover more about the world, we're moving towards something bigger than ourselves. Greatness is about making possibilities limitless, and creating your own definition of what it means to you here at Canada Goose.
Job Description
Key Responsibilities:
- Act as a front-line brand ambassador to guests and team members of Canada Goose
- Be visible to guests as they enter the store premises and control access to property
- Acknowledge guests as they enter and exit the property
- Contribute to a positive store environment through effective communication, teamwork and partnership with brand ambassadors and store management team
- Assist in creating a safe work environment for our associates and customers
- Assisting in the protection of the work and assets at our stores
- Attend and participate in all store meetings and events
- Demonstrate values and behaviours consistent with Canada Goose's culture
- Develop and maintain a professional relationship with all internal partners, mall security and other retailers to ensure all parties are well-informed with current and relative information
- Ensure the facility's safety and emergency procedures are followed in response to fire alarms and on-site emergencies
- Complete and submit CG Incident reports within 24hrs of event
- Play an integral role store cycle counts and physical inventory process
- Support initiatives to maintain brand standards in delivery and merchandising process
- Direct connectivity with the Sr. Loss Prevention Manager for Canada Goose to help influence brand strategies for mitigating loss
- Responsible for maintaining standards for store security equipment
- Support the completion of monthly Operational Control Checklist and Action Planning to increase store operational standards (if applicable)
- Be able to directly connect with customers and store associates with a customer service mindset
- Member of the JHSC and responsible for the completion of monthly Health & Safety Inspection
Experience, Education and Designations:
- 2-3 years' experience working in retail with knowledge of workplace safety and emergency procedures
- Experience in Loss Prevention or Retail Security is an asset
- Recognized and valid first aid and CPR certificates
- Applicant will be required to obtain Security Guard licensing if not currently licensed
Knowledge, Skills and Attributes:
- Must be a team player with a keen sense on collaboration and growth mindset
- Excellent English communication skills both written and verbal
- Meticulous record keeping, report writing and observation skills
- Exceptional judgment, common sense and decision-making ability
- Good physical well-being and able to walk, stand for long periods of time, climb stairs and lift objects up to 20 lbs
- Available to work a variety of shifts including days, evenings, nights, weekends and holidays
Additional Information
All your information will be kept confidential according to EEO guidelines.
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