1) Can you please provide a summary of the project/initiative which describes what's being done? This SRE/ production operations role is on provider search and directories platform/operations team responsible for Site Reliability Engineering practices to improve availability / reliability, latency, performance, efficiency, monitoring, emergency response and capacity planning / forecasting / management etc.

2) What does the ideal candidate background look like (ex: healthcare specific background, etc.)? Ideal candidate possess experience in Site Reliability Engineering, production operations and optimization practices and software development regardless of any specific business domain background.

3) Of the required skills listed, which would you consider the top 3? Please list your expectations regarding years of experience for each requirement.

6+ years of experience in site reliability engineering practices
6+ Experience in supporting and operating large-scale production systems
6+ years of experience in Unix/Linux shell scripting, infrastructure and application logging, monitoring and observability tools, intelligent alerting, and automated self-healing

4) What experience will set candidates apart from one another? Experience in site reliability engineering practices

5) Are you open to candidates that would need to be 100% remote for the duration of the engagement? Yes, open to candidates that would need to be 100% remote for the duration of the engagement.

6) Are you open to candidates that cannot convert to FTE without sponsorship? Initially we are not open to candidates that cannot convert to FTE without sponsorship. I would like to evaluate this option after looking at the profile submissions.

7) What does the team structure look like how many members and what is the break-down of the team's skill sets (ex: 1 PM, 4 Developers, etc.)? 1 Sr Manager., Software Engineering, 1 Sr Systems Mgmt. Analyst, 4 Software Engineering, 1 Sr Site Reliability Engineer (SRE), 1 Lead SRE (this position)

8) What does the interview process look like?
We can revise this further but here are our initial thoughts on the interview process.
Vendor interview (Initial vendor screening)
Round 1 Initial Technical screening (Manager interview to get initial sense)
Round-2a and 2b Technical Interview (Engineering Managers / Directors, Software Engineering) minimum 2 hour
Leadership round (VP/Sr Director)
HR Round
b. Video vs. phone? Video
How technical will the interviews be? Deep dive technical assessment.

When do you anticipate starting the interview process? Immediately as soon as vendor identifies the profile.

The Lead Site Reliability Engineer is a technical Subject Matter Expert that pro-actively drives the technical stability and performance of the applications in the provider technology portfolio. They combine software and systems engineering to design solutions in physical, virtual and cloud environments that automate fault detection, containment, and resolution without customer impact or human intervention. These solutions typically involve software development for metrics and event collection/correlation across distributed architectures, automation, monitoring, intelligent alerting, random fault injection, and self-healing. Focus areas include

High Availability, Disaster Recovery, Sustained Resiliency, Chaos Engineering
Service and Operational Level Agreements
SRE - Standards and best practices
Performance Engineering
Application scalability/Capacity Management
Technical debt Reduction
Logging, monitoring, intelligent alerting, self-healing
Security Vulnerabilities and Compliance
Solution design
Application Knowledge Support Artifacts, etc.