Salary: $17 or DOE
The primary function of this position is to support the Logistics team through accurate and timely data entry. This person will work closely with the Carrier Sales Representatives and Account Managers to ensure a high level of customer service is met. Potential remote position.
Essential Job Functions:
- Contact and communicate professionally with customers to establish load appointments
- Update customer websites with load information daily
- Set up new carrier/customer profiles quickly and accurately
- Enter customer pickup orders
- Enter accurate and complete load information into computer system, including all data necessary for drivers to successfully deliver freight on time
- Act as point of contact for customer service, including submitting accessorial requests in a timely fashion
- Assist with daily, weekly, and monthly scorecards and reports
Required Knowledge, Skills, Abilities and Work Characteristics:
- Knowledge and experience in data entry and with Microsoft Office
- High level of interpersonal skills to handle customer service issues calmly and professionally
- Attention to detail in composing, typing, and proofing materials
- Ability to multi-task, establish priorities, and meet deadlines
- Excellent written and verbal communication skills
Education/Experience:
High school diploma/GED required, Or; an equivalent combination of education and experience sufficient to successfully perform the essential responsibilities and duties of the job as listed above.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by state and federal law.
- Ability to sit and/or stand for extended periods of time - continuously
- Ability to talk, hear, and see - continuously
- Ability to lift and/or carry up to 20 pounds - occasionally
Benefits:
This is a full-time position with a full benefits package available, including:
- FREE single payer Health Insurance with HSA and FSA Options and Wellness Incentives
- Ability to work from home after 6 months.
- Company Paid Life Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan with Company Match
- Paid Time Off
- Employee Assistance Program (EAP)
- Supplemental Insurance Voluntary Options (Short-Term Disability, Long Term Disability, Accident/Hospital Confinement, Critical Illness/Cancer Insurance
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