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Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.
As a Compliance Specialist at Autumn Ridge Apartments, you will be responsible to audit site files and assist in all areas regarding compliance with Tax Credit, CDBG, and affordable housing programs. A strong focus on customer service, community relations, and knowledge of fair housing is critical to success in this role.
Core Responsibilities
- Performs resident file inspections to ensure all documentation and filing requirements are met and that the documentation is complete and correct.
- Monitors compliance with applicable state, federal and local laws as they relate to housing program/policy.
- Ensures compliance with the site's compliance programs.
- Ensures timely compliance with Tax Credit and Section 8 recertification timelines.
- Ensures timely completion of Section 8/Section 42 annual recertification process.
- Assists Site Manager with legal proceedings involving compliance regulations/terminations.
- Maintains resident files in accordance with the applicable housing program regulations and Sherman Associates policies.
- Stays abreast of all compliance issues and updates.
- Ensure compliance requirements are being met with the sites affordable programs.
- Responsible for inspecting certification packets for completeness.
- Assists in training staff in use of computerized compliance administration, if applicable.
- Provides regular, genuine recognition to staff and/or co-workers.
- Interviews residents and completes annual recertification.
- Filing MI/IR/AR/IC certifications into residents' files.
- Navigates throughout the Real Page software on a consistent basis.
- Assist with problem solving in Real Page.
- Demonstrates regular and consistent attendance.
- Other job duties as required.
Client Focus
- Meets the changing needs of others in a friendly and positive manner.
- Gains trust and confidence of internal and external customers.
- Establishes and maintains effective business relationships.
Professional and Effective Communication
- Communicates effectively both verbally and in writing.
- Practices active listening and responds in a professional and timely manner.
- Team player and interacts with others in a positive, collaborative, and productive manner.
- Asks for, accepts, and acts on feedback.
Accountability
- Produces required volume of work by planning, organizing, and prioritizing work duties.
- Adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules, and department procedures.
- Maintains a clean and safe work environment, follows all procedures for client and employee incidents and is knowledgeable for hotel emergency procedures.
- Ensures compliance with federal, state and local laws regarding health and safety services.
- Attends all required department and company meetings.
- High school diploma or equivalency; Associates Degree in Business or a related field preferred.
- 2-5 years of experience in tax credit, affordable housing program compliance.
- 2-3 years of prior experience working in property management strongly preferred.
Required Skills & Abilities
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Experience with RealPage software strongly preferred.
- COS, COM, HCCM designation strongly preferred.
- Experience with diverse communities, including tenants limited English proficiency.
- Type 55 wpm with minimal errors.
- Experience with diverse communities, including tenants limited English proficiency.
- Detail-oriented, with strong organizational, problem-solving and administrative skills.
- Ability to exercise judgment and suggest creative approaches to new issues.
- Possesses initiative and thrives in a fast-paced work environment.
- Is team-oriented and flexible in assuming new responsibilities as they arise.
- As applicable, must possess a valid driver's license, reliable vehicle with insurance and safe DMV driving record.
- A passion for the mission, vision, and values of Sherman Associates.
- Office hours may vary due to the specific needs of the portfolio.
WORK ENVIRONMENT
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.
PHYSICAL REQUIREMENTS
- Must be able to stand at a desk for up to 8-hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
- Must have the ability to move around freely throughout the property and office, and necessity varies from day to day.
- Must be able to lift up to 25-30 lbs. occasionally.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.
This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.
Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com
Benefits:
Sherman Associates strives to lead the market in the benefits we offer. In addition to medical, dental, vision and supplemental benefits, what sets us apart includes
- Fully paid short term disability
- Fully paid life insurance
- Fully paid employee assistance program
- Fully vested 401k company match program
- Paid holidays and robust PTO program
- Best in class learning and development opportunities
- Starbucks and Hotel discounts
- Charitable giving strategy with corporate match