Implementation Specialist
Join the exciting world of unattended refreshment and food solutions with Canteen One (formerly Best Vendors Management), the largest national account management company in the industry. As part of Compass Group, the 6th largest employer in the world, Canteen One gives you the opportunity to work with Fortune 500 companies, learn from some of the brightest and most experienced minds in the industry, and become part of a diverse team committed to providing the best possible service to our clients and customers each day. We are committed to attracting, retaining and developing top level talent—if you’re up for the challenge, contact us today. We think you’ll feel right at home!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
A fresh approach to great results
Are you someone who can see both the forest and the trees by keeping track of details and never losing sight of the big picture?
The Implementation Specialist packages, launches and tracks projects. This position works closely with internal departments to facilitate workflow, assist with execution of projects and provide project status updates.
Essential Duties & Responsibilities
Manage project launches
Determine internal resource requirements of projects
Establish and communicate a project schedule
Provide project status summary reports and updates
Track and report project metrics
Keep an accurate risk tracking document (i.e. issues/barriers to completion/road blocks)
Communicate client expectations and satisfaction
Identify and communicate issues such as project delays, installation delays, service problems, pricing or rate issues, etc.
Qualifications
High school diploma required; post-secondary education is strongly preferred
Intermediate Microsoft Excel experience required – not just data entry – calculations, VLookup
Experience in ERP programs (i.e. Oracle, PeopleSoft, SAP) and report writer programs (i.e. Crystal Reports) strongly preferred
Excellent interpersonal communications skills required with proven ability to develop and maintain positive internal and external work relationships
Strong customer service orientation
Strong problem-solving skills
Demonstrated conflict resolution skills
Timeliness and accuracy coupled with the demonstrated ability to prioritize and organize business requirements and workload
If you find our company intriguing and the position sounds like a great fit … what are you waiting for? Click Apply Now! Achieving Leadership
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Amenities: Medical, dental, vision, supplemental insurance, PTO, holidays, matching 401(k); Free Parking; Free on-site fitness room; Dress For Your Day all week; Complimentary snacks, fruit, and coffee/tea/hot cocoa; Paid time off to volunteer for corporate sponsored events; Sporting event tickets frequently raffled off; Discount Marketplace (discounts and products from thousands of retailers, restaurants, hotels, etc.); Multiple company sponsored social events per year, etc.
Amenities: Medical, dental, vision, supplemental insurance, PTO, holidays, matching 401(k); Free Parking; Free on-site fitness room; Dress For Your Day all week; Complimentary snacks, fruit, and coffee/tea/hot cocoa; Popcorn Fridays; Paid time off to volunteer for corporate sponsored events, etc.