PURPOSE: To provide the best possible service to guests while performing all the required functions to safely operate mechanical and non-mechanical rides and attractions. Help create and support our company Culture of Make Someone Happy today by being Friendly, Responsible and Enthusiastic.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

• Operate a variety of mechanical and non-mechanical rides and attractions.
• Able to communicate with guest efficiently during any stressful and/or challenging situations.
• Assist with the loading and unloading of guests on the rides.
• Properly enforce all height and rider safety requirements.
• Ensure that all guests are properly restrained prior to the start of the ride cycle.
• Monitor the safety of the guests inside and outside of the ride during the entire ride cycle.
• Using the microphone to voice over instructions or concerns.
• Provide polite greeting and parting remarks.
• Ensure the overall safety of guests while on the ride as well as in the ride area.
• Scan guest's point passes and wristbands.
• Enforce chaperone and rider safety policies.
• Guest greet while ride is closed or slow.
• Oversee the cleanliness of the ride area by sweeping floors, wiping down the ride and emptying trash containers.
• May perform the function of a custodian cleaning for Nickelodeon Universe, Rides or Food Courts.
• May provide support in other work areas as needed (including but not limited to areas of cross training).
• Sweeping/cleaning the Park or the rides (extended time).
• Pulled to another area/department (if cross trained).
• Performs other duties as assigned.
• Cash handling for Ropes Course team members.
• Regular, reliable and consistent attendance
• Additional duties as assigned.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:

• Must be at least 16 years of age.
• Previous guest service experience preferred.
• Must have excellent verbal communication skills.
• Must be detail oriented and safety minded.
• Must be observant.

PHYSICAL JOB REQUIREMENTS:

• Perform repetitive motion - Frequently
• Stand and move - Frequently
• Reach at or below shoulder level - Frequently
• Reach at or above shoulder level - Occasionally
• Kneel and bend - Frequently
• Stoop/Squat - Frequently
• Lifting/carry supplies up to 10 pounds - Occasionally
• Lift/Carry supplies up to 30 lbs - Infrequently
• Handle larger items such as boxes or packages - Infrequently