The Estate Claims Specialist will process and file probate claims in Decedents' estates across the country.

Primary Responsibilities include but are not limited to:

• Accurately file/present claims
• Perform quality control validations of estate data to meet internal and client requirements to ensure proof of claim packages are accurate and complete.
• Complete thorough estate match reviews to ensure accurate matches of client information vs. probated estate info in a secondary role/back-up capacity to Estate Data Specialist.
• Process any returned claims accurately and efficiently to support our business and client needs as necessary in a secondary role/back-up capacity to Sr. Estate Claims Specialist.
• Process and respond to ad-hoc client requests by communicating directly with Operations Managers, Client Liaisons, and Account Representatives.
• Process filing fee checks to be accompanied with claims as required.
• Research missing estate data to ensure proprietary database remains current.
• Assist with ongoing and ad-hoc post claim documents (Agree to Satisfaction Release of Claim, Satisfaction and Release of Claim, Withdrawal)
• Understand and adhere to Company information, security and privacy responsibilities as detailed in the Information Resource Usage Policy, Employee Manual, and client specific publications.
• Other duties as assigned.

Education Requirement: High School diploma or GED equivalent

Essential Job Functions:

• Ability to sit or remain sedentary for entire work shift.
• Strong attention to detail - thorough, organized, and performs quality work and maintains a high standard for accuracy.
• Proficient computer skills, especially Microsoft Office (Word, Outlook, and Excel)
• Problem solving, research, analytical and project management skills.
• Competently and professionally communicates with clients and other stakeholders
• Regular attendance.

Our unique, supportive, and compassionate culture is what our employees love about DCM Services!

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"An Equal Opportunity Employer"