Accounts Receivable - B2B Collections

About the Company

Our client is a progressive, fast-paced packaging product provider that values their team members and believes in work-life balance. They have partnered with CFS to identify the right individual to join their team. This a perfect opportunity for someone who is motivated to learn and grow within the same organization. The ideal candidate will be self-motivated, able to work individually and as part of a team and be ready to hit the ground running.

Under general supervision of the Accounting Manager, the Accounts Receivable Specialist performs a wide variety of complex, sensitive and confidential financial support functions.

Key Responsibilities

• Collection calls and/or correspondence in a fast-paced goal-oriented collections department.
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts-
  Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

• Accountable for reducing delinquency for assigned accounts.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
• Establish and maintain effective and cooperative working relationships with internal and external customers or vendors
• Analyzes information and options by developing spreadsheet reports; verifying information.
• Protects organization's value by keeping information confidential.
• Others duties as assigned.

Preferred Qualifications

• Associate degree (A.A) or equivalent from two-year college or technical school or one or more years of related experience and/or training; or equivalent combination of education and experience
• 2+ years' experience in accounting
• Must be a fast learner, self-starter
• Works well in a fast-paced environment and independently
• Good written and verbal communication skills
• Excellent customer service skills