The Accounts Receivable Credit Specialist is responsible for reviewing all insurance and patient credit balances and determine whether a refund, a transfer, a reversal or correction of a contractual allowance may be warranted. Identify trends and the root cause for the credits and work with appropriate parties to minimize refunds.
We are seeking an individual with experience in medical insurance, third-party payers and processing refunds
Primary Responsibilities:
This person will be working on a team with the Collections Manager and others, including one person who solely works on all of payer credit who they will be working closely with. They will also work with other departments like finance and collections on cash app, contracting and other issues. They must be very comfortable talking on the phone with different payers for a lot of the day.
Training will be with the Collections Manager and the team member who works with payer credit.