Ceridian
is a global Human Capital Management technology company and strategic HCM
partner serving over 25 million users in more than 50 countries. Our solutions
include the award winning Dayforce HCM, and Dayforce Global Solutions. We
look for fun, intelligent, team players who believe in our values: customer
focus, transparency, diligence, optimism, and agility!
Ceridian
is currently seeking a Wage Attachment Specialist I to join our Dayforce
Managed Team.We service our clients by supporting the complete
employee life cycle including payroll, workforce management, benefits, and
contact center; allowing the client to focus on their core business.
The
ideal candidate will have entry level experience as an administrative assistant
within a professional organization.Strong plus if experience gained
within the payroll, accounting, or HR industries.Candidate should also be
able to interface with clients and use critical thinking skills to resolve
complex problems.
Ideal Candidate Attributes:
- Eager to learn, grow and develop - self-study, company trainings,
feedback
- Willing to grow within our organization and one day achieve an
industry certification (FPC, CPP, CEBS, PHR, SPHR) or will obtain within two
years of employment
- Strong quality control and auditing skills
- Positive attitude and able to accept feedback
- Provide exceptional experiences and interactions. Be ready to go
the extra mile
- Seek improvements, question processes, streamline, prioritize, and
be efficient
- Be a global partner, take ownership, seek solutions even when it
is not your job
- Functions well in a constantly changing environment
adaptability
- Partner cross functionally to align with Wage Administration
department needs
- Professional verbal and written communication skills
- Exceptional customer service abilities
- Strong attention to details and accuracy
- Works well in high volume, fast pace environment
- Comfortable with meeting firm deadlines and SLA's/service level
agreements
- Critical thinking and problem-solving skills a must
Duties/Responsibilities
- Own processing and analyzing various monthly compliance reports
- D365 support portal case management
- Accountable for legal notification mailings to agencies, payee's
and employees
- Assist with root cause analysis and logging of returned checks
- Be willing to become a notary if needed - notarize garnishment
orders/answers
- Perform miscellaneous requests from team
- Computer skills, Microsoft Office Suite (Word, Excel, Outlook)