Northeast Bank is a premier family-owned community bank that diligently works to meet the needs of our neighbors and the community that we are dedicated to serve. Local businesses and non-profits are important to us and our community – that is why we go to great lengths to help them grow. We have a great opportunity for a hard working individual to join our team as a Universal Teller (Monday through Friday and every other Saturday morning) mostly at our Coon Rapids office, but available to work at our New Brighton office and NE Minneapolis office as needed.

Position responsibilities include, assisting customers with teller responsibilities and back-up the relationship bankers to provide individualized and comprehensive services to retail and commercial customers.  Interview customers to learn of their banking needs. Other responsibilties include balancing the vault and cash recyclers. If you enjoy working with people, you will enjoy our customers. You will get to know them quite well since some of them visit us 2-3 times per week.

POSITION SUMMARY:  Recommend appropriate services with prompt and courteous service. Comply with bank policies and procedures. Assists with all operational and functional needs of the department.  
 
 PRIMARY ACCOUNTABILITIES AND RESPONSIBILITIES: 

1. Prepares daily settlement of work. Accurate in balancing drawer and counting cash. Maintain maximum security over bank assets, ensuring cash and negotiable items are secure at all times. Stays within established drawer limits. Processes currency transaction reports, checks identification, signatures, stop payments, etc. Scrutinizes negotiable instruments with potential for fraud. Process personal and bank money orders, cash advances, VISA gift cards, savings bonds, etc. efficiently. Maintain and balance general ledger accounts in a timely manner. Investigate and correct errors.
2. Opens and closes all types of deposit accounts (checking, savings) for consumer and commercial accounts. Sells, redeems, and renews certificates of deposits, including IRA's. Assists customers with address changes, stop payments, balance inquiries, statement balancing, check approvals, check orders, etc. Redeems and converts U.S. Savings Bonds.
3. Inform customers of banking products beneficial to the customer. Cross sells and/or refer to other personnel when the need arises. Ability to answer basic customer questions and follow up with customers to make sure that all of their questions were answered.
4. Provides quality customer service including greeting customers by name, smiling, and thanking every customer. Acts professionally including conversations with customers and employees in person and on the phone. Keeps confidentiality of customers within those that need to know. Work area is neat and presentable to customers. Arrives on time, keeps breaks and lunches within appropriate time frame. 
5. Communicates effectively with supervisor, manager, and co-workers. Serves as mentor to junior tellers. Reads and follows through with voicemail and e-mail. Effectively and professionally uses software -especially email. Regularly attends monthly department meetings and works with supervisor to create a win-win environment. Possess strong Jack Henry knowledge.

Equal Opportunity and Affirmative Action Employer