Location(s): CO - Denver; MN - Minneapolis

Are you looking for an exciting job where you can put your skills, talents and education to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A professional position at Xcel Energy could be just what you're looking for.

Position Summary

The (RSA Archer) IT Solution Lead is part of the business systems service delivery team. This role provides ongoing development and support for multiple solutions, growing and sustaining the enterprise RSA Archer platform. It is responsible for leading work within or across end-to-end solution lifecycle. The role holds accountability for meeting business needs, supporting business strategy, and ensuring IT solutions have sound operation. It provides in-depth knowledge of the business needs, business processes, and corresponding solutions within the RSA Archer platform. The position provides technical guidance in partnership with cross-organizational team members to ensure solutions align with architecture and IT strategy. It is a key contact to business, customer and stakeholder groups for their respective domain, helping ensure business needs and corresponding value and risk are well represented.

Essential Responsibilities

• Relationship Management: Partner with business areas, customers and other stakeholders to understand business needs and opportunities. Represent business partners/stakeholders in input to strategic planning and investment prioritization. Establish and maintain collaborative partnership with internal partners and provide RSA Archer training to business teams. Provide coaching and direction to less experienced team members
• Solution Delivery: Participate in Demand Management preparation, lead and support delivery lifecycle activities, and ensures great user experience and operational performance while developing RSA Archer solutions according to configuration and design standards. Facilitate delivery meetings and ceremonies. Lead analysis and design. Provide needed plans, demo's, artifacts, and procedural documentation as well as build and execute test scripts
• Operations Management: Ensure solutions are designed for stable operation across the RSA Archer enterprise platform. Review solution performance of the on-premise RSA Archer platform, and continually assess health of systems and processes, driving action to avoid service disruption and minimize impacts. Drive alignment with stakeholders on maintenance activities and schedules
• RSA Archer module maintenance through configuration as well as development of on-demand applications and questionnaires
• Provide strategic analysis of business processes, manage RSA Archer work request queues
• Maintain and implement data feeds for integrations as well as application to application feeds
• Subject Matter Expertise: Stay abreast of industry and technology trends and stays current with RSA Archer releases to learn new functionality and best practices to continuously improve solution delivery practices and customer satisfaction

Minimum Requirements

• Bachelor’s degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position
• Seven years of related functional experience
• Experience with Project or Product delivery practices, including SDLC, Agile, and Waterfall
• Demonstrated ability to recommend innovative solutions to meet business needs
• Ability to drive continuous improvement through lean and agile practices
• Demonstrated in depth knowledge of end-to-end process and system capabilities, as well as industry standards and emerging technologies and methods
• Strong understand of technical, functional, and operational details of respective solutions
• Strong problem solving and analytical skills
• Demonstrated ability to build functional and technical subject matter expertise, process and tools expertise, and drive consistency in processes
• In-depth knowledge or the ability to quickly attain expertise on core IT components within the respective domain
• Excellent communication skills, effective with varying organizational levels and skill set, and able to translate between technical and non-technical concepts
• Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results

Preferred

• 4+ years of experience working with RSA Archer solution in an enterprise environment
• 3+ years of RSA Archer Configuration, implementation, integration & administrative experience

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As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.

Posting Notes: MN - Minneapolis || CO - Denver; MN - Minneapolis || United States (US) || Customer And Innovation || 66061:IT Account Mngmt - Core || Full-Time || Non-Bargaining ||

Requisition Number: 20262

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com