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Bank Operations Support
You'll love our culture!
Minneapolis, MN
Job Description
POSITION SUMMARY: Provides customer service via telephone, process wire transfers, un-posted items, large items, and all outgoing and incoming returns.
PRIMARY ACCOUNTABILITIES AND RESPONSIBILITIES:
PRIMARY ACCOUNTABILITIES AND RESPONSIBILITIES:
- Answer customer phone calls regarding balances, transfers, in-coming and out-going wire transfers, stop payments, and general questions by displaying a positive attitude and assisting the customer with their needs. Cross-sell products that are beneficial to the customer. Work well as a team to ensure that customers have the information that they need and no one person takes the majority of the phone calls.
- Responsible for reviewing signatures and endorsements on large items and complete credit references in a timely manner. Complete various projects as needed.
- Shared rotation of duties:
- Responsible for reviewing Stop Payment Report and process returns.
- Review and balance 800 accounts.
- Reviews Fluctuation report daily.
- Handles all return mail, distributes it to appropriate departments/personal.
- Responsible for daily review and notice for sweep account.
- Responsible for reconciling any items in the POD GL account.
- Responsible for processing Federal Reserve incoming check returns.
- Print morning notices and cd interest checks.
- Prepare morning courier bags for pickup.
- Responsible for processing Lockbox deposits through Remote Deposit.
- Scan signature cards and file new and redeemed CD’s.
- Responsible for processing the Un-posted items and send NOC’s.
- Prepare mixed deposit report.
- Responsible for printing/mailing NSF notices in a timely manner.
- Maintain closed account forms/pulling and file closed signature cards.
- Reconcile teller personal money order accounts.
- Reconcile the Debit Card and ATM GL accounts.
Contact Information
www.northeastbank-mn.com/careers
Job Summary
Company
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
8-4:30 p.m.
Salary and Benefits
$15.50 - $20/hour
Required Education
High School or Equivalent
Required Experience
1+ years
Required Security Clearance
Other Clearance
Security Clearance Note
Fingerprint when employment is offered
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