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Customer Service Representative
Starting at $17.00/hour.
Golden Valley, MN / Minneapolis, MN
Job Description
Customer Service Representative
Join the exciting world of unattended refreshment and food solutions with Best Vendors, the largest national account management company in the industry. As part of Compass Group, the 6th largest employer in the world, Best Vendors gives you the opportunity to work with Fortune 500 companies, learn from some of the brightest and most experienced minds in the industry, and become part of a diverse team committed to providing the best possible service to our clients and customers each day. We are committed to attracting, retaining and developing top level talent—if you’re up for the challenge, contact us today. We think you’ll feel right at home!
Forbes agrees that Best Vendors is a great place to work – Compass Group ranked on Forbes’ 2015 list of Best Employers, and in 2016, Compass Group ranked #33 on Fortune Magazine’s list of global companies changing the world.
A fresh approach to great results
Are you computer savvy and enjoy solving problems and talking to customers? This is not a “call center” and we don’t sell widgets … we focus on quality customer service in a complex environment. We are the direct channel between the Client and the Vendor. This entails intensive phone and computer work dealing with vending locations and vendors, and maintaining accurate computer records/inventory.
Requirements
- Problem-solving and conflict resolution skills
- Candidate must possess strong computer skills, including Microsoft Word and Excel
- Excellent interpersonal communications skills
- Strong customer service orientation
- Positive internal and external work relationships
- Professional composure in high-pressure, time-sensitive environment
- Work independently
- JD Edwards (ERP system) experience a plus (or other ERP system, i.e. SAP, Oracle, PeopleSoft)
Education & Experience
- A minimum of two years business experience in a customer service office environment (or a business setting requiring heavy customer service, computer and phone work). An equivalent would be a Bachelor’s degree with six months of customer service office experience.
- The candidate must have a high school degree with a minimum of two years business school preferred.
Achieving Leadership
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Keyword Search: CSR, Customer Service Representative
Job Summary
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
M-F 8:00am-5:00pm
Salary and Benefits
Starting at $17.00/hr.
Amenities: Medical, dental, vision, supplemental insurance, PTO, holidays, matching 401(k); Free Parking; Free on-site fitness room; Dress for your Day all week, plus raise money for a cause to increase casual days; State of the art lunch room with complimentary snacks, fruit, and coffee/tea/hot cocoa; Popcorn Fridays; Paid time off to volunteer for corporate sponsored events, etc.
Required Education
High School or Equivalent
Required Experience
2+ years
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