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Wanted - Friendly Employees! by Debra J. Schmidt - Apr, 2008 The sign on the door of a local ice cream shop read, "Wanted - Friendly Employees!" A dynamic company that advertises great customer service must be staffed by employees who are anxious to provide customer care. Many managers and business owners believe that everybody knows how to provide quality service. Their motto is, "If they don't know. We can teach them." It is very difficult to motivate negative employees. It's im... |
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The Fruits of Inclusion™: Creating a Sustainable Diversity and Inclusion Program by Dr. Linda Burrs - Mar, 2008 The concept of the fruits of inclusion has been repeated throughout this workbook. This discussion deserves some additional attention as it is the essential factor to effectively making diversity work for everyone. We are all already diverse. What we don’t need is more diversity...what we need is to learn how to make our diversity succeed together and that comes through the work of inclusion. In order for inclusion to be a... |
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How To Write A Job Description by Judith Lindenberger - Mar, 2008 Think of a job description as a “snapshot” of a job. The job description needs to communicate clearly and concisely what responsibilities and tasks the job entails and to indicate, as well, the key qualifications of the job – the basic requirements (specific credentials or skills) – and, if possible, the attributes that underlie superior performance. Following is a quick look at the categories that make up a well-written jo... |
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Employment Branding Study Results: Attract, Retain, Repel by Lizz Pellet - Dec, 2007 Attract, Retain, Repel, what the heck does that have to do with organizational culture and employment branding? That was my exact question back in July 2006. That is when I was first introduced to Rada Advertising, a recruitment advertising firm and we started to explore this very question. At the first meeting between we found that we have the same desire to support organizations in discovering who they really are and tran... |
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Going Green to Enhance Your Employment Branding Efforts by Lizz Pellet - Dec, 2007 So, you think creating an employment brand will help your organization attract, retain and repel employees – you are right on! Companies large and small are seeing a significant increase in the ROI of recruitment and retention programs by creating an employment brand. This one human resources initiative can be a significant differentiator for companies who are looking to attract and retain top talent and repel employees who ... |
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If You Keep Doing What You've Been Doing You'll Keep Getting What You've Been Getting by Eva Jenkins - Dec, 2007 Trust is a key factor needed for effective leadership. The problem today is you can’t tell or even expect people to trust you. . .you must prove it first. In God we trust, but all others bring data - High performance work environments require a deep respect and trust in people. People are not viewed as extensions of machines, objects to be manipulated nor costs to be controlled but rather as thinking and feeling human bei... |
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The Pros and Cons of Overqualified Job Candidates by Linda K. Rolie, M.A., CVC - Nov, 2007 A recent trend is toward hiring more overqualified job candidates. People are expressing interest in positions that provide flexibility in salary and job responsibilities. These are high functioning, professional people who will accept decreased salaries in exchange for 'other benefits' such as a stable or growing company, future growth opportunities, a great working environment, or the challenge of learning new applications. ... |
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Ignoring Sexual Harassment Just Got More Expensive: 5 Tips To Prevent Lawsuits by Judith Lindenberger - Nov, 2007 My first job after graduate school was working for the federal government in the Office of Personnel Management (OPM). A few months into the job, a woman air traffic controller sued her boss and co-workers in the Federal Aviation Administration (FAA) for creating an offensive, intimidating and hostile work environment at the tune of $1 million dollars. She alleged that they sent pornographic photos across the screen of her com... |
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What do You Mean My Organization Is A Stepping Stone? Using Mentoring to Attract and Retain the Best by David Watson & Judith Lindenberger - Nov, 2007 Published in humanresources.guide@about.com June 2007, HR Fact Finder August 1, 2007, Associations Now August 2007, Practice Manager December 2007 and OfficeSolutions January 2008. I remember the moment I swore that I would always value my employees. It was the late 90s, I was the head of sales and my boss was sitting across the table. “Sales people are a dime a dozen,” he said. “I could replace anyone working here tomorrow... |
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Smart Choices: How to Hire the Right People by Judith Lindenberger - Nov, 2007 Your organization’s continued growth and success depend on making smart choices and hiring the right people. Today’s economy is exploding with talent, allowing you to be selective about the staff you hire. Yet, the crucial step to filling a position is finding the right talent for your organization – someone that has the skills for the job, easily blends with the culture, interacts well with the team and believes in your mis... |
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