|[Position No Longer Available]||Forward Print|
|Position:||Operations Specialist II - Regulation E - Minneapolis|
|Company:||TCF Financial Corp|
|Job Location(s):||Minneapolis, MN|
|Start Date:||As soon as possible|
|Employment Type||Full Time|
|Starting Salary Range:|
|Required Education:||High School or Equivalent|
|Required Security Clearance:||None|
|Related Categories:||Banking - General, Professional and Technical, Finance - Operations/Admin|
Minimum $11.38 hourly
Responsible for processing routine and non-routine work in a prioritized order. Ensures that work is completed within the prescribed deadline.
Additional Responsibilities Specific to this Position:
*Research and investigate customer inquiries of error or unauthorized electronic funds transfer transactions to determine TCF's liability. Comply with Federal Regulation E and TCF's Electronic Funds Transfer Agreement in researching, investigating and resolving claims.
*Process adjustments to customer accounts ensuring they are completed within required time frames. Clear outstanding entries from assigned general ledger account(s).
*Communicate effectively with both internal and external customers on related issues. Conduct phone interviews with customers, suspects and external agencies to obtain information critical in determining TCF's liability and risk exposure.
*Adhere to policies and procedures within the department. Comply with Federal Regulation E, Minnesota State Statute 325G and TCF's Electronic Funds Transfer Agreement and account Terms and Conditions.
*Represent TCF in Conciliation Court or by subpoena.
*Work with Federal, State and Local Law Enforcement agencies to prosecute suspects on unauthorized claims.
*Prepare Suspicious Activity Reports (SAR's) within the prescribed time frames/guidelines ensuring compliance with the Regulation.
*Complete assigned daily/weekly/monthly reports.
About TCF Bank
TCF Bank is affiliated with TCF Financial Corporation, a financial holding corporation based in
TCF Bank is now the 11th largest U.S. Visa Classic debit card issuer ranked by sales volume.
Our goal is to be the most convenient bank in the markets we serve. We are looking for employees who value honesty, integrity, ethical behavior, and putting The Customer First. If you have those traits, we invite you to apply at TCF Bank.
TCF Bank encourages open employee communications and promotes from within whenever possible. We offer competitive pay and a comprehensive benefits package that includes medical, dental, 401(k), life insurance, and paid time off. In addition, TCF Bank also offers health care/dependent care spending accounts, short and long term disability, tuition reimbursement, and an employee referral reward program.