As a Senior Software Architect , you are driven, possess a high degree of discipline and can deliver robust solutions for complex and large scale software systems. You will collaborate with stakeholders to understand their requirements and translate them into scalable and efficient software solutions that address the whole business problem. As a Senior Software Architect,

Drive customer value and growth Accountable to our customer's value realization and ROI of PointClickCare's solutions Drive net revenue retention (NRR) and customer value and health for a specific customer portfolio Understand the customers' strategic and organizational goals and develop measurable action plans to help customers achieve set goals, remove barriers, etc. Be

Drive customer value and growth Accountable to our customer's value realization and ROI of PointClickCare's solutions Drive net revenue retention (NRR) and customer value and health for a specific customer portfolio Understand the customers' strategic and organizational goals and develop measurable action plans to help customers achieve set goals, remove barriers, etc. Be

We are seeking an experienced and detail oriented Intermediate Database Analyst to join our dynamic IT team. The successful candidate will have a strong focus on ETL (Extract, Transform, Load) processes and data migration tasks, ensuring data integrity and optimizing data flow within our systems. This role requires a solid understanding of database management, and ETL too

Reporting to the Senior Manager, Business Process Management, the Senior Business Process Manager will play a pivotal role in driving operational excellence and enhancing customer satisfaction by optimizing our business processes. You will lead cross functional teams through the discovery of current processes and pain points, analyze current process effectiveness and matu

Builds, grows, and expands client relationships at all levels while identifying and maintaining critical contacts across various functional areas of the organization (administration, IT, clinical, financial, etc. including C Suite) Demonstrates a fluid understanding of all market segments and lines of business by contributing to cross functional initiatives and discussion

Builds, grows, and expands client relationships at all levels while identifying and maintaining critical contacts across various functional areas of the organization (administration, IT, clinical, financial, etc. including C Suite) Demonstrates a fluid understanding of all market segments and lines of business by contributing to cross functional initiatives and discussion

The Sr. Manager, Application Operations Engineering provides leadership and direction to a high performing Operations Engineering team responsible for the maintenance and support of our enterprise level systems, which are integral to our daily operations and customer interactions. Reporting to the Director, Technical Delivery, this role will be responsible for overseeing

Reporting to the Director, Technical Delivery, this role will be responsible for leading a cross functional team of application engineers, business analysts, and test engineers operating in an agile framework. The technical delivery team supports implementation and enhancement of enterprise level systems which are integral to our daily operations and customer interactions

Your focus is on providing an exceptional customer experience while handling technical queries and providing solutions for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be

Manage a portfolio of Health Plan clients and ensure their successful utilization of our products and services. Leverage your industry experience of health plan operations to help customers implement best practices for assessments and data collection in support of their Model of Care (MOC) and quality goals. Become a solution expert and help clients solve problems by anal

As part of the Professional Services, Solution Services team, the Software Implementation Consultant, will act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes within the Long Term and Post Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a stro

As part of the Professional Services, Solution Services team, the Software Implementation Consultant, will act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes within the Long Term and Post Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a stro

Develop and implement project strategies to support the achievement of organizational goals; Lead cross functional project teams (including senior leaders) and manage project timelines and deliverables. Identify and proactively mitigate project risks and issues, ensure successful completion of key initiatives Collaborate with Senior Leadership to gather project requiremen

Develop and implement project strategies to support the achievement of organizational goals; Lead cross functional project teams (including senior leaders) and manage project timelines and deliverables. Identify and proactively mitigate project risks and issues, ensure successful completion of key initiatives Collaborate with Senior Leadership to gather project requiremen