Purpose of Job

This position is responsible for providing support to Ridgeview's Volunteer Services Hospice Volunteer Program and department leadership. Area of focus is Hospice Volunteers.

Job Functions

1. Provide program coordination for Ridgeview hospice volunteers - including recruiting, training/orientation, ongoing/annual and mandatory education, volunteer assignments and evaluations.
2. Monitor, document and ensure compliance of Medicare and NCPCO regulatory requirements for the Ridgeview Hospice volunteer program.
3. Assures proper screening process and complete documentation for volunteers.
4. Coordinate and facilitate Ridgeview Hospice volunteer meetings and education programs.
5. Design and implement volunteer appreciation activities.
6. Communicate and collaborate regularly with Ridgeview Hospice staff to ensure appropriate volunteer-to-patient placement and reporting of any questions/concerns.
7. Perform administrative duties as needed.
8. Perform other duties as assigned.

Minimum Education/Work Experience

• Associate's degree
• Three years of related experience

Preferred Qualifications

• Knowledge of Hospice volunteer programs and associated regulatory requirements.

Knowledge/Skills/Abilities

• Ability to meet and maintain the necessary background checks as aligned with position functions.
• Ability to communicate in the English language for effective written and verbal correspondence to complete job functions as mentioned above. Knowledge of basic computer functions and Microsoft Office applications.
• Ability to meet and maintain the necessary background checks as aligned with positions functions.
• Ability to communicate in the English language for effective written and verbal correspondence to complete job functions as mentioned above.
• Ability to multi-task and prioritize multiple assignments to meet deadlines.
• Ability to work autonomously and as a team.
• Capable of making independent decisions with the use of good critical thinking and problem-solving.

Cognitive/Mental Demands

Time Awareness - Continuous
Writing - Occasional
Initiation of Work - Continuous
Memory - Continuous
Receptiveness to Change - Frequent
Reasoning - Continuous
Required Sequences in Work - Occasional
Problem Solving - Continuous
Attentiveness Duration - Continuous
Social Interactions - Continuous
Mathematical Aptitude - Occasional
Conflict Management - Occasional
Reading - Frequent
Detail Oriented - Continuous