Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
Managing Director, Account Management
What We Need
As an MD, Account Management with Element, you will lead the Strategic Account Management initiatives focusing on 1) Client retention, relationship elevation, re-sell activities and increase overall client loyalty, 2) Grow the portfolio with a combination of VUM addition, increased service penetration and value-based pricing, and 3) Partner closely with stakeholders across the enterprise to elevate the overall client experience (NPS>50) and enable the streamlining of end-end process for operational excellence. The MD will lead a team of Account Managers (executing with Commercial Operating Discipline), engage with client executives as a trusted advisor and with internal stakeholders with an enterprise mindset. Incumbent must have a deep understanding of the business operating process, the offer of products and services and demonstrated leadership in elevating client relationships for mutual benefit and/or successfully led sales or account management teams.
Experience & Requirements
What's in it for You
* A culture of innovation, empowerment, decision-making, and accountability
* Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
* Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
* Hybrid work environment for most positions
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call (800) 665-9744.