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What success looks like in this role Provides capture support for Major Incident Management processes and engages with ESM Practice members and internal colleagues to coordinate service activities. Gathering information about the incident Assist with assessing the business impact Documenting the root cause of the incident Coordinating with resolver teams Communicating wit
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What success looks like in this role 2nd Level telephone contact support . Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into the call system so that HHO's can be received Ability to resolve problems with or without remote tools Cons
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Responsible for working with Unisys clients to design and implement solutions related to Unisys portfolio offerings. These solutions cover a broad range of native and partner products that Unisys offers its clients and requires an architect with a broad range of knowledge, and the ability to apply that knowledge and experience to quickly adapt to changing customer needs a
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What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w
Posted Today
What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w
Posted Today
Ulteig
- St. Louis Park, MN / St. Paul, MN
The Opportunity The Project Controls Scheduler will work collaboratively with an external client and their project team to develop, manage and control project schedules, reporting and administration for utility scale transmission energy projects in various life cycle phases from development through commercial operation. Candidate must be able to work collaboratively with
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Legrand AV, Inc.
- St. Paul, MN / Minneapolis, MN / Fort Wayne, IN / 4 more...
The Technical Support Specialist I is an Audio Visual support role. This position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching the team on real time issues and activities in support of departmental objectives. This position i
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CPI Card Group
- Roseville, MN / Fort Wayne, IN / Littleton, CO / 1 more...
Systems Engineer I Job Locations US MN Roseville | US IN Fort Wayne | US CO Littleton | US TN Nashville Job Category Information Technology ID 2024 9180 Shift US Weekday days Overview This is a remote role, but if needed you would be required to come onsite to one of our datacenters closest to your location either in Roseville MN, Nashville TN, Fort Wayne IN, or Littleton
Posted Today
Are you passionate about solving complex data challenges using cutting edge AWS cloud technologies? Do you love working with technology in a fast paced, dynamic environment where you contribute to innovative solutions? If so, we want you to join our team as a Cloud Data Engineer! As a Cloud Data Engineer, you will be responsible for designing and building scalable, secure
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The Business Intelligence Engineer solves complex business problems by deriving valuable insights from Bremer data. You will be responsible for the delivery of accurate and actionable insights through visualizations, dashboards, and other ad hoc analyses. In addition, you will enable further analyses developing and supporting underlying data models while supporting data p
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McKesson is an impact driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well being of you and those we serve we care. What you do at McKesson matters. We foster a culture where you can
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You will be responsible for strategies, technologies, and solutions that protect customers, systems, and data according to the policies and control framework. You will collaborate with partners in different departments to provide secure solutions in a rapid paced environment. Establish targeted levels of service performance for security capabilities and services. You will
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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Role The Senior Quality Engineer in our Eden Prairie facility is responsible for managing processes and leading projects to maintain and improve the quality system in accordance with the requirements of
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Crain Communications
- Detroit, MI / Washington, DC / Milwaukee, WI / 17 more...
Crain Communications, a leading B2B media company, is seeking an experienced P roject M anager to oversee key initiatives across our 21 brands that provide indispensable coverage and data for professionals globally . This role will reside within the product team and report to the VP of Product but work closely with stakeholders from marketing, analytics, research, subscri
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Crain Communications
- Detroit, MI / Washington, DC / Milwaukee, WI / 17 more...
Identifying, collecting, and aggregating market data relevant to our products, audience and goals (addressable audiences, competitors, trends, pricing, etc.) Analyzing user engagement, market and financial data, identifying patterns and summarizing key insights to stakeholders Evaluating products and services through analysis frameworks such as SWOT, SOAR and PESTEL Devel
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