What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology. The following are the duties of this position at the full working level. As a senior expert and consultant to top agency management officials, the employee advises on integrating IT p

Act as the main point of contact for customers with questions, requests, or troubleshooting problems relating to Infinite Campus software. Provide technical support via the telephone and electronic communications. Verify support contact credentials and account service level agreements. Assist the customer by resolving the incident, redirecting the call, or escalating. Dis

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you. CLA i

Works with the customer to understand comprehensive business requirements as it relates to MSI applications. Includes requirements documentation, implementation, verification, training and support. Responsibilities include Conducting BPR, System Provisioning, UI Customization, Training MSI Premier One CAD and Mobile, and Go Live Support. Works directly with client to mana

Duties WHAT IS THE CRIMINAL INVESTIGATION DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CI Tech Operations and Investment Services The following are the duties of this position at the full working level. Independently, or as a team leader, undertakes technically complex projects/studies for Criminal

The Salesforce Administrator will provide day to day support of Salesforce, including user administration, system configuration, report, and dashboard design; as well as delivery of training, configuration, maintenance, and support required to ensure information is effectively used in decision making and operations. This position will also be responsible for supporting th

Genesis10 is currently seeking a Sr. Project Coordinator with our client in the transportation industry in their Bloomington , MN location. This is a 12 month + contract position. Description Our client is on a journey of transformation to become the best IT organization in the airline industry. They are changing the way we do business from top to bottom as we strive to c

As the COUPA System Administrator, you will design, implement, and maintain the COUPA user experience (UX) at Apogee and its subsidiaries. You will oversee all aspects of system configuration, customization, version releases, punchout API's, COUPA Supplier Portal (CSP.) You will also work with our IT department to troubleshoot integration issues within the middleware. As

AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real time control, optimization and management for exceptional performa

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

The Anoka County Information Technology department is committed to helping the County's programs and services successfully meet their business objectives while enabling innovation through technology. They accomplish this by gathering information about users' needs, identifying solutions, facilitating the implementation, support, training, and ongoing resources needed to m

At CLA we create inspired careers. We recognize that not everyone wants to grow their career in the same way. That's why CLA exists to create opportunities. CLA, one of the nation's largest public accounting and professional services firm is currently seeking a Senior Functional Analyst Workday to join our coast to coast internal Enterprise Business Solutions team . CLA i

DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. The package includes a comprehensive health insurance plan featuring a low co pay and

Day Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizi