DESCRIPTION / PRIMARY PURPOSE OF JOB The Server Engineer will administer, deploy and modernize on premises and cloud server technologies. Support hosted business services by maintaining server performance and stability standards. JOB RESPONSIBILITIES/RESULTS Maintain existing Infrastructure by Industry best practices Operating system upgrades (Windows) Patching Life cycle

Role Help Desk Advanced Duration 12 Month Location Minneapolis, MN What Will You Do? Respond quickly and effectively to escalated 3rd level technical issues in accordance with call center procedures. Final escalation person. Must have technical expertise to effectively resolve technical issues to efficiently meet customer needs. Audit records of daily data communication t

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

Are you looking to feel valued at a company? General Mills, Inc. manufactures some of the most beloved foods in the world, including Cheerios and Lucky Charms, Nature Valley granola bars, Totino's pizza rolls, and Yoplait yogurt. Blue Buffalo became part of General Mills in 2018, so even your pets love us too. We are looking for team members who come to the table with a s

Posted May 17, 2024 Role Number 114438201 Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you're helping customers get started with the Mac or finding answers to their que

What success looks like in this role 2nd Level telephone contact support . Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into the call system so that HHO's can be received Ability to resolve problems with or without remote tools Cons

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

The Technical Support Specialist I is an Audio Visual support role. This position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching the team on real time issues and activities in support of departmental objectives. This position i

The selected candidate will provide moderately complex to complex technical support for Document Management. First point of contact for issues and initiatives related to systems, tools, and applications supported by the work group. Duties are varied and include production support and troubleshooting, application maintenance, and monitoring. May coordinate and execute test

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data driven solutions

Familiarity with SMF/RMF record structures Ability to work with SAS programming and statistical data Utilize knowledge of large scale operational and system concepts Develop and maintain system performance reporting using MXG, SAS, and Splunk Monitor daily system health for areas of improvement and exceptions Deliver recommendations for enhancing performance Perform probl

The primary function of the Help Desk Manager is to manage the performance of the desktop support team to ensure service levels are achieved or exceeded. This Manager must maintain a strong understanding of the user environment and experience in order to ensure Help Desk support provides exceptional customer service and incident response. Responsible for managing the dail