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Product Import Specialist/Account Manager
International / Consumer Products / Account Management
Bloomington, MN
Job Description
ABOUT CSN:
CSN is an importer and distributor of Consumer Products from China, Malaysia, Vietnam, and Hong Kong. Our product lines cover various categories all in the hardlines area. We are a small, growing company dedicated to providing our customers with a constant stream of new products under their brands and ours, and also for providing the excellent service and quality that we are known for. Our process is very detailed and involves product from design stage to final delivery.
LOCATION:
Our Headquarters are in Bloomington, MN with overseas offices in China and the Philippines. The position we are looking to fill is based in Bloomington.
JOB RESPONSIBILITIES:
• Administrative sales support and account manager to large USA and Canadian mail order and retail companies.
• Involved all the way through supply chain from product design to delivery.
• Account support and direct communication with buyers on product, pricing, availability and delivery.
• Follow all account requirements and accurately interpret and comply with their vendor terms and conditions.
• Become familiar with multiple account websites in order to set-up product directly on their sites.
• Work with overseas factories directly to source, purchase, inspect and ship product.
• Product spec sheet creation, review product information provided by overseas factories, revise to fit USA customer base.
• Create outbound product offer/sales sheets to our account base.
• Sample ordering and tracking from various factories to ensure arrival and delivery in a timely manner.
• Sample quality review on receipt; determine potential issues with samples and changes required for production. Determine appropriate changes
needed for assembly instructions.
• Sample assessment and recording: assembling, accurately measuring dimensions, photographing, and inspecting samples.
• Purchase order creation, transmittal and confirmation.
• Determine account shipping requirements including product documents and standards required.
• Knowledge of import laws and regulations and ability to keep current on and accurately interpret and follow government and customs guidelines.
• Expedite production and shipment of orders by factory. Responsible for determining if final inspection of product is OK to ship.
• Shipping Documents: Handling, creating and processing shipping documents for imported consumer products (invoices/packing lists, bills of lading.)
• Create Invoices to Customers and follow up on payment receipt based on terms.
• Receive customer calls and e-mails from all parts of the supply chain and respond effectively.
• Help to manage our China and Philippines offices to be effective in above processes.
QUALIFICATIONS:
• Bachelor’s degree required. Emphasis in International Merchandising, Retail Merchandising or International Business a strong plus.
• Strong experience working with Microsoft applications: Excel, Word, Adobe, and Outlook.
• Extremely driven, hardworking, strong attention to detail, organized, and focused.
• Highly self motivated with open communication skills including being a reliable and conscientious team player proven to be able to solve problems
and make decisions as a team but also able to work without constant supervision.
• Ability to receive, process, synthesize, and record a tremendous amount of material from both overseas factories and our growing account base on a
daily basis.
• Ability to organize and juggle multiple priorities at the same time.
• Capable of accepting work direction from both managers and peers and able to adapt and conform to currently established work methods.
• Excellent written and verbal English and communication skills with ability to tailor communications to various levels including simplifying for foreign
offices and professionally communicate with all customers, suppliers and accounts.
• Ability to foresee and discuss potential problems in order to prevent or create solutions for them.
• Interest in becoming familiar with an ever expanding product line; including a wide variety of consumer products.
• Project tracking, time management and organization are critical to being able to handle the job.
• Strong math, logic ability, and computer savvy.
• Capable of performing well in a busy, ever changing environment.
• Results driven.
• Flexible to meet ever-changing business demands.
• Capable of lifting 40+ lbs.
BENEFITS:
Healthcare, Dental, 401K, Competitive Salary, Modified Summer Hours
Special Notes/Instructions
Please submit resume, cover letter and salary requirements.
Cover letter must be included for consideration.
Job Summary
Company
Start Date
ASAP
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
8:30 - 5:30, M-F
Salary and Benefits
Based on Experience
Please include description of relevant experience and desired starting salary in cover letter.
Required Education
Bachelor's Degree
Required Experience
0 to 5 years
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