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Audio Visual Sales Engineer
Minneapolis, MN
Job Description
Do you want to work for a company that is committed to providing their employees with a fun place to work that also recognizes and rewards performance? If so, then Tierney Brothers, Inc. just might be the place for you.
Established in 1977, Tierney Brothers, Inc. has grown from a Kroy labeling products dealer to a leading provider of digital projectors and flat panel displays, systems integration, large format printers, graphic and engineering supplies, and audio and visual communication solutions. Our customers include Fortune 500 companies, government entities, educational institutions, nonprofit organizations, houses of worship, and small businesses. Our vision is to become the premier audiovisual and wide format provider in the Midwest. Our showroom and corporate office is conveniently located on University Avenue in the historic Prospect Park neighborhood.
Tierney Brothers, Inc. is looking for an experienced Sales Engineer to provide engineering development, design integration, sales and technical support, and quality assurance for all audio/visual systems.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
50% - Sales Consultations: Attends scheduled customer consult meetings with Sales Representatives. Setup and participation of client demonstrations and pilot implementations. Advises customer of design ideas, receives feedback on customer needs, and gathers information for design phase of process..
30% - Engineering: Develops design drawings based upon system requirements. Communicates with vendors on product information, pricing, and delivery as needed. Completes bid work to include attending bid planning meetings to identify customer needs and budget requirements, design, and bid submittal. Creates fast track proposals.
15% - Technical Support: Provides technical assistance to the system integration Sales Engineers, Design Engineers, Coordinators, Project Managers, Installers, and Sales Representatives as needed on projects. Answers questions and educates customers and staff on audio/visual systems. Develops and conducts training for staff on technical processes. Communicate and coordinate between customers, vendors, Coordinators and other staff on project demands and final completion. Provide basic system training and user guides to customers as needed. Solve problems in a calm and orderly fashion as they arise to ensure quality and customer satisfaction. Perform a pre-installation site visit to inspect the site for any possible project problems. Review completed projects, making sure that the project is completed accurately and to the customer’s satisfaction. Answer technical questions and concerns on current and completed system integration installations. Attend project meetings as necessary to meet the customer’s needs. Communicate with vendors on product information, confirming pricing and delivery as needed. Communicate project status to the Engineering Manager and Sales Reps as requested.
5% - Miscellaneous
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Established in 1977, Tierney Brothers, Inc. has grown from a Kroy labeling products dealer to a leading provider of digital projectors and flat panel displays, systems integration, large format printers, graphic and engineering supplies, and audio and visual communication solutions. Our customers include Fortune 500 companies, government entities, educational institutions, nonprofit organizations, houses of worship, and small businesses. Our vision is to become the premier audiovisual and wide format provider in the Midwest. Our showroom and corporate office is conveniently located on University Avenue in the historic Prospect Park neighborhood.
Tierney Brothers, Inc. is looking for an experienced Sales Engineer to provide engineering development, design integration, sales and technical support, and quality assurance for all audio/visual systems.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
50% - Sales Consultations: Attends scheduled customer consult meetings with Sales Representatives. Setup and participation of client demonstrations and pilot implementations. Advises customer of design ideas, receives feedback on customer needs, and gathers information for design phase of process..
30% - Engineering: Develops design drawings based upon system requirements. Communicates with vendors on product information, pricing, and delivery as needed. Completes bid work to include attending bid planning meetings to identify customer needs and budget requirements, design, and bid submittal. Creates fast track proposals.
15% - Technical Support: Provides technical assistance to the system integration Sales Engineers, Design Engineers, Coordinators, Project Managers, Installers, and Sales Representatives as needed on projects. Answers questions and educates customers and staff on audio/visual systems. Develops and conducts training for staff on technical processes. Communicate and coordinate between customers, vendors, Coordinators and other staff on project demands and final completion. Provide basic system training and user guides to customers as needed. Solve problems in a calm and orderly fashion as they arise to ensure quality and customer satisfaction. Perform a pre-installation site visit to inspect the site for any possible project problems. Review completed projects, making sure that the project is completed accurately and to the customer’s satisfaction. Answer technical questions and concerns on current and completed system integration installations. Attend project meetings as necessary to meet the customer’s needs. Communicate with vendors on product information, confirming pricing and delivery as needed. Communicate project status to the Engineering Manager and Sales Reps as requested.
5% - Miscellaneous
MINIMUM QUALIFICATIONS:
Two year technical training, a Bachelor’s degree in a related field plus 5 years work experience in related field required. Prior network experience is preferred.
CERTIFICATIONS:
ACMP Aruba Certified Mobility Professional), Aruba ClearPass, AirWave Network Management CCNA (Cisco Certified Network Associate), Cisco Prime Infrastructure, ATSP (Adtran Technical Support Professional, Infocomm CTS or CTS-D, preferred.
Experience working with the following systems is preferred.
- Aruba Wireless
- Cisco Systems
- Windows
- Polycom Telepresence
- SAFARI Montage
Experience with digital signage, and digital video encoding, streaming, and archiving. Experience working with network switching and routing, servers, cables, racks, firewalls and client networking.
KNOWLEDGE, SKILLS & ABILITIES:
- Ability to read and understand schematics, signal flow diagrams, and architectural drawings.
- Knowledge of current technology and trends in the audio/visual field.
- Ability to research, evaluate and recommend products based on an analysis of customer needs.
- Ability to communicate effectively with customers and co-workers.
- Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to organize, prioritize, and delegate tasks to appropriate engineering support staff.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Contact Information
No agency phone calls please.
Job Summary
Start Date
Open
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
8AM-5PM
Required Education
Associate Degree
Required Experience
5+ years
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