There are two Business Systems Support Mgr positions available.

Position Summary

Perform managerial, supervisory and technical work relating to district operations applications.

Reporting Relationship

Report to the Director of Information Technology.

This position will be posted until filled.

Minimum Qualifications

Bachelor's degree in computer science, software development or a related field and seven years of experience supporting RDBMS and Software Applications. (Equivalent combinations of education and experience will be considered).

Knowledge, Skills and Abilities

• Thorough knowledge of resource management including segment sizing and rebuilding, table space and data file monitoring and resizing, redo and archive log file management, disk utilization and monitoring.
• Considerable knowledge of supporting production databases on a LINUX/Windows platform, including RDBMS installations using OUI, file configuration and SID creation, Oracle Server patch application and upgrades, database optimization and tuning, database instance cloning, use of export and import utilities, hot and cold database backups and recovery using archivelog files.
• Considerable knowledge in the administration of web and application server processes for Oracle applications.
• Strong technical problem solving skills.
• Strong organizational abilities, verbal communications and interpersonal skills.
• Technical writing skills and willingness to adequately document all work performed.
• Considerable skill in creating and maintaining vanilla development and testing environments and databases for production in district applications systems.
• Ability to plan, coordinate and supervisor the work of staff.
• A team player who can work effectively with district staff.

The essential functions include, but are not limited to, the following fundamental duties:

• Consult with the department functional managers to determine department needs and business requirements for software applications. Gather information regarding problems and issues from functional managers and work with the technical team to address them.
• Research and plan technical projects such as major system upgrades and module implementations and fix and patchset applications based on district and technical needs, vendor software maintenance requirements and other related considerations.
• Write request for proposals, negotiate and maintain licensing and support agreements with software vendors, work with internal Purchasing staff regarding contracts for external consulting services.
• Manage technical projects to include leadership and decision making, resource allocation, budgeting of external resources and hardware and software costs.
• Ensure technical team follows proper change control procedures and adequate testing is conducted before any changes are made in production systems.
• Plan and coordinate business application system maintenance and downtime, schedule and monitor system backups and develop and maintain technical security policy with other district technology staff.
• Serve as a member of the Technology Steering Committee.
• Keep supervisor and functional department managers apprised of issues and status of team projects.
• Assign duties to technical staff as necessary based on department needs and requirements and technical vendor software requirements.
• Ensure cross training of staff and documentation of all technical procedures. Train staff as needed and/or ensure staff has access to training.
• Lead technical teams that support the district operations software applications and databases.
• Act as a resource for technical team members; help team resolve technical issues and/or help them determine how issues can be resolved.
• Act as project coordinator for district software applications such as upgrades, fixes and patch applications.
• Lead effort to administer, maintain and implement policies and procedures for ensuring the security and integrity of databases.
• Work effectively with the System Administrators and Application Developers to troubleshoot complex interdependencies between software application, RDBMS and operating system.
• Act as a resource for technical teams as they review, approve, migrate and test patches, changes and/or modifications to district applications and/or batch process files.
• Actively participate in major system upgrades of vendor software applications. Provide database and software application technical support for the upgrade process.
• Use Adadmin and other AD utilities to perform system maintenance. Ensure Concurrent Managers are up and available for reports and executable programs.
• Responsible for providing technical support for the MSSQL database environment including overseeing the development and organization of the databases, assessment and implementation of new technologies.
• Provides leadership during the development and enhancement of production applications including working with applications, technical support and operations during the design, development and implementation of applications.
• Contribute to the District's Strong Schools, Strong Communities efforts by partnering with other staff to contribute to student achievement and the alignment and sustainability of resources.
• Perform other related duties as assigned.

This is a full-time 12 month position.

Salary and benefits are in accordance with the SPSO negotiated labor agreement. The labor agreement and salary schedule can be found at .

Benefits are available to new employees after 30 days of active employment. Benefits include medical insurance, life insurance, sick leave, pension plan, tax-free retirement account, and flexible spending account. Some employee groups also receive vacation, dental insurance and disability insurance. A benefits summary is available at .

Transcript - Unofficial transcripts are accepted at the time of hire. You must submit official transcripts within 30 days of your start date. Formal credential evaluation is required for post-secondary education completed outside of the United States.

Veteran's Preference - If you are an eligible veteran applying for a job where veteran's preference applies and wish to claim Veterans Preference you must submit a legible copy of your DD214 to the Human Resource Department with your employment application. If your claim is approved, five or ten additional points will be added to your final passing score.

Criminal Background Investigation and Reference Checks - Reference checks and a criminal background investigation will be completed as a condition of hire for all new employees and for former employees who have not been employed by the District for more than six months.

Saint Paul Public Schools is an equal opportunity employer and supports an inclusive workplace environment.

SPPS is committed to an equitable workforce where all employees represent this commitment through equitable practices in their job position.