Company:Mid-America Business Systems
Location(s):2500 Broadway St. NE
Mid-America Business Systems is in the business of simplifying the records management and material handling needs of our clients. For over twenty years we have been working with the Minnesota business, government, and educational communities to find effective, cost-saving, and innovative ways to manage their documents and materials. During those years we have built a solid reputation for quality in the products we sell and in the services that we provide.This has resulted in a long list of satisfied clients.
In order to best serve our customers, we have organized our staff and resources into the following groups:
Filing Systems Division
Material Handling Division
Library Systems Division
Each of these groups provides an extensive menu of products and services to fulfill client needs. The solutions we can offer range from hard copy storage to microfilm to electronic document imaging.
Mid-America Business Systems has partnered with the best and most reliable vendors in the records management industry. We are proud to work with great companies like Kardex, Minolta, Kodak, and many others. We work hard at establishing and maintaining these relationships. We strongly believe that "best in class" products are the key to helping our customers solve their records management needs. We also make sure that out sales and technical staff are continually updated on technology changes and that we remain expert in our field.
In addition to "hardware" products, Mid-America Business Systems carries a full line of standard and custom file folder and label products as well as software designed for custom filing and labeling applications.
Services We Can Provide
Our Services Division has developed a broad range of services including the following:
Installation Services - the unpacking, delivery, assembly, configuration, and testing of products we provide. We also install and configure related software applications.
Maintenance Contracts - ongoing agreements to service products at a fixed annual cost.
Consulting Services - upfront consulting provided to establish needs, review applications, design, specifications, and other necessary aspects relating to a specific project or general needs. .
Training Services - end-user instruction designed to promote the proper and most efficient use of products we provide.
Relocation Services - disassembly, repacking, delivery, reassembly, and testing of products for clients who are moving to a different location.
Repair Services - services we provide to repair equipment which is not functioning correctly, performed either on a warranty basis or on a time and material basis.
Software Services - the installation, configuration, updating, and trouble-shooting of software applications related to the products we provide.
Scanning Services - conversion of either hard copy or microfilmed records to electronic media.
Microfilm Services- conversion of hard copy records to roll and/or jacket microfilmed records.
Prepaid Services - a prepaid purchase of services which can cover the entire range of services we provide. By purchasing this "block of time", customers are able to reduce paperwork and approval processes, reduce hourly service costs, and choose from a wide range of service offerings.
Our goal is simple: to meet and exceed our clients' expectations in every transaction we have with them. To accomplish this we realize that we must listen carefully to their needs, find creative and effective solutions to the problems they face, and deliver on every committment we make. If we do this, we believe that we will indeed simplify our customers' record management and material handling needs, providing them with greater productivity and profitability.